Your break
in the davos klosters mountains
View above in snow covered Davos and the Jakobshorn. | © Davos Klosters Mountains

Covid-19-update  winter season

2020/21

The Davos Klosters Mountains are pleased to continue offering you the ski resorts and perfectly groomed slopes also during this winter season.

The good news: The operation so far has shown that we all appreciate our beautiful mountains and nature even morethan before and can use them together. Prerequisite: everyone follows the clear regulations.

In our case, this means that we have worked out and implemented a comprehensive protection concept. In the event of further restrictions, we will adapt the concept on an ongoing basis.

Lots of space, nature and fresh air

Ready for your winter experience!

Distance? Not an issue! Our ski area is spread over five mountains. The size is about six times the size of the city of Zurich. So on our 270 kilometers of slopes you will find enough space to enjoy skiing days in our mountains - even with distance.

The new and efficient gondolas to the ski areas provide quick access to the ski resorts. As a result, the transport time is less than 15 minutes on average. Accordingly, few critical situations with large crowds arise and are limited to a few days during the season. We rely on your own responsibility in these situations to adjust the timing and choice of your ski route accordingly. In general, masks are compulsory and you must keep a distance of 1.5 meters.

Our Covid-19 protection regulations at a glance

Mountain railways

The protection concept of Davos Klosters Mountains includes protective regulations for guests, employees and third parties. It is based on the specifications and recommendations of the FOPH for the operation of public transport and cable cars in Switzerland and is updated on an ongoing basis. From December 18, 2020, a supplementary protection concept was created and is valid for the rest of the winter season.

A limitation of 2/3 of the capacity applies to all our closed transport facilities such as large cabins, gondolas and funiculars. The limitation does not apply to chairlifts or ski lifts. We will inform you at the valley stations about the capacity limitation. Here is an overview:

Mountain railway

Capacity

Capacity 2/3

Jakobshorn 1. section 100 people 66 people
Jakobshorn 2. section 60 people 40 people
Connection gondola Güggel 20 people 13 people
Parsennbahn 1. section 200 people 132 people
Parsennbahn 2. section 110 people 73 people
Parsennhütte gondola 80 people 52 people
Gotschna 1. section 125 people 83 people
Gotschna 2. section 100 people 66 people
All 6 person gondolas (Schifer, Rinerhorn) 6 people 4 people
Pischa gondola 85 people 56 people

 

You will find all details about the protection regulations on this website. In Davos Klosters, our staff at the cash desks will be happy to answer your questions. In addition, on-site screens, posters and signage will inform you about the necessary rules of conduct.

For more information on the restaurants and mountain hotels/ resorts, please contact the companies or hotel receptions directly.

When queuing and in all waiting areas, a minimum distance of 1.5 meters must be maintained. There are also floor markings in the areas after the turnstiles that indicate the minimum distance. However, for safety reasons, the requirements of the BAV must be observed here at all times for optimal boarding, which means that the minimum distance cannot be permanently maintained at boarding and in the gondolas.

Wearing a mouth and nose protection is therefore mandatory. The control staff will check the minimum distance and has the right to refuse any entry of guests not following the regulations.

In general, we would like to point out that there may be waiting times due to capacity restrictions. We ask for your understanding and thank you for keeping the distance and following the regulations.

A self-declaration obligation for skiing and snowboarding in ski resorts is needed according to the requirements of the FOPH. When passing through the turnstiles at the valley stations, you confirm that you are free of symptoms and therefore healthy. All guests with symptoms or who do not feel well, are asked to stay at home and protect others. 

In case of disregard we reserve the right to refuse any entry to the ski resorts.

As in public transport, masks are compulsory from the age of 12 in the following places:

  • In all indoor public areas: waiting rooms, valley, middle and mountain stations as well as perrons. 
  • In and on all transportation facilities: cabins, gondolas, aerial tramways, funiculars, chairlifts and ski lifts. 
  • In outdoor public areas: Queuing at the lift or at the ticket office
  • We reserve the right to withdraw the ticket in case of disregard of this obligation.

Guests with a mask dispensation must report to the ticket office and present a medical certificate.

There are mandatory norms and standards for wearing a hygiene or industrially creadted textile mask. The information of the BAG indicates details about the permitted and certified mask types.
If you do not have your own mask with you, you can purchase an industrially created protective mask for CHF 1.- or a certified, antibacterial multifunctional tube with filter insert for CHF 15.- at the cash desks. You will receive 10 reserve filters with your purchase.

In order to avoid accumulations and minimize the number of people in the mountain railways, our mountain railways drive permanently. The capacity of the closed transport facilities will be limited to 2/3. In all indoor and outdoor waiting areas, we ask you to maintain the 1.5 meter minimum distance and wear a certified mask.

We recommend to buy your ticket online in advance. In our webshop you can easily and quickly load the desired ticket on your keycard and go directly through the turnstile.

The FOPH's rules of conduct apply to all guests, employees and third parties:

  • Regular hand washing and hygiene: Dispensers for hand disinfection are available at the entrance and exit.
  • Wearing masks: indoors, outdoors when queuing and during transport. The mask requirement applies to all cabins, gondolas, funiculars, chairlifts and ski lifts.  The protective masks must comply with the specifications of the FOPH.
  • Contact Tracing: downloading the SwissCovid App is recommended to be able to trace contacts.
  • Cleaning: All seating areas, holding bars, toilets and gondolas are cleaned and disinfected regularly. Among other things, we use cold fogging equipment. This eliminates 99.99 percent of all viruses and bacteria on surfaces within one minute. Moreover, this process leaves no waste, is 100 percent biodegradable, non-toxic, ph-neutral, and skin and eyes friendly. In addition, all closed vehicles and interior rooms are regularly aired.
  • Protection against infection: Guests and employees who feel ill should stay at home to protect others.
  • Personal responsibility: Thinking for yourself protects your fellow human beings and yourself!

According to the regulations of the BAG we can continue to offer night sledding and skiing from 19.00 to 23.00 h. We ask you to observe the hygiene and distance rules at all times and to follow the regulations of our protection concepts. You can find more information about night sledding on the Rinerhorn here.

Validity of purchased tickets

In the event of a lockdown and an officially ordered closure of all Davos Klosters Bergbahnen mountain railways, the following regulations apply to already purchased tickets:

In the event of a closure of all Davos Klosters Mountains (for locals) and the entire TopCard area (for TopCard) as a result of a pandemic, we grant the following entitlement for year-round tickets:

Paid price of the pass x number of days lost
260 operating days

Prerequisite: The entire area is affected by the closure. In the case of the Topcard, all three areas Davos Klosters, Flims Laax and Arosa Lenzerheide must be affected by the closure.

  • Basis for the calculation of lost days: 260 operating days.
  • Days lost as a result of a late purchase date are not included in the calculation.
  • The entitlement will be granted in the form of a credit when purchasing the next ticket for 2021/22.
  • This regulation applies to subscriptions 2020/21 (already purchased and new purchases) and 2021/22.
  • Day tickets: Day passes that cannot be redeemed will be refunded by 100 percent.
  • Regional passes (multi-day): For multi-day tickets, the days that cannot be redeemed will be refunded. The refund rates defined in the GTC apply to the amount of the refund.
  • Prerequisite: The entire area of the ticket is affected (for regional passes, closure of all mountain railways). If only one mountain is affected, the ticket will be transferred to another open mountain.
  • This regulation applies exclusively to tickets for the winter season 2020/21 via the online store, for purchases at the ticket desks or via third parties (e.g. hotels).

In case of official orders, e.g. for quarantine, no ski tickets will be refunded. In case of illness, the general terms and conditions and refund claims apply with the presentation of a doctor's certificate. We recommend, that you sign a travel insurance before your travel.

Mountain restaurants and events

The decision issued in December by the canton of Grisons defines:

  • All restaurants in the ski area are closed until further notice.
  • Take-away options are available.
  • The restaurant infrastructure (benches, tables, terraces) may be used for take-away.  However, there is no consumption allowed in the restaurants.
  • The access to the take-away points is split in entry and exit areas so that the minimum distance of 1.5 meters is maintained at all times. The tables are located at a minimum distance of 2 meters.
  • Masks are compulsory in the entire restaurant  area, and groups of more than 10 people are forbidden.
  • Toilets are available in the ski area.

A protection concept template has been created for all mountain restaurants of the Davos Klosters Bergbahnen AG. These restaurants are leased to tenants. The template is based on the protection concept of the Davos Klosters Bergbahnen and the current guidelines for the hospitality industry under COVID-19 from Gastro Suisse.

All mountain restaurants have adapted this template to the their own circumstances and update it continuously according to the guidelines of Gastro Suisse. The protection concepts can be found on the respective websites of the mountain restaurants. The Clean & Safe label also certifies restaurants that implement their protection concepts according to the guidelines of the FOPH and thus protect guests from infection with the Covid-19 virus.

There is a mask requirement for all restaurants that offer take-away. A mask must be worn at all times when queuing at the takeaway points.

The FOPH's rules of conduct apply to all guests, employees and third parties:

  • Regular hand washing and hygiene: Dispensers for hand disinfection are available at the entrance and exit.
  • Wearing masks: indoors, outdoors when queuing and during transport. The mask requirement applies to all cabins, gondolas, funiculars, chairlifts and ski lifts.  The protective masks must comply with the specifications of the FOPH.
  • Contact Tracing: downloading the SwissCovid App is recommended to be able to trace contacts.
  • Protection against infection: Guests and employees who feel ill should stay at home to protect others.
  • Personal responsibility: Thinking for yourself protects your fellow human beings and yourself!

 

The requirements of the Federal Council, the cantons and the FOPH with regard to meetings and events are continuously observed and implemented. At the moment, no public events are allowed.
Cantons can impose stricter rules than the Federal Council in special situations. Therefore, the cantonal regulations must be observed at all times.

Experiences booked through external service providers such as ski schools, mountain guides or other companies are subject to their operational protection concepts. We ask you to inform yourself on the websites of the individual companies.

You might also

Be interested in